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Privacy Policy

PRIVACY POLICY

Below is our Privacy Policy in relation to the information we collect and store.

For the purpose of this Policy, Chris Ogden (I, me or my) is the owner of INSPIRE Squash [Trade Marked business] (we, us or our). Either is used in relation to the processing of your data.

The website user (you or your) relates to any person, either personally or on behalf of a entity (such as a business or club), that uses the website and provides us with personal date on the site.

By using our website and providing us with you data, you have read, understood and agree to these Privacy Policy statement outlined in this document.

Any reference to Third Parties (they, them or their) will be indicated specifically for each point.

YOUR INFORMATION

We receive, collect and store any information you enter on our website or provide us in any other way, such as: Name; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools, such as cookies, to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile from your interactions on the site when you sign up.

Your data (mentioned above) is collected when you:

  • Sign up to our website

  • Purchase a Membership Plan or Package

  • Book a Service Online

  • Use our website to Contact us or Send Feedback

 

We collect such Information for the following purposes:

  1. To provide and operate our Services

  2. To provide our Members with access to our website and features

  3. To be able to contact our Members and Users with general or personalised service-related notices and promotional messages/marketing

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services

  5. To comply with any applicable laws and regulations

INFORMATION STORAGE

Our Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

CONTACTING YOU

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to provide updates and information on our Coaching Courses & Events, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary for us to contact you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

YOUR RIGHTS

At any point you can request to see what data we have on you. If you don’t want us to process your data anymore, please contact us at info@inspire-squash.co.uk. This would mean that you lose access to our site and your account will be deleted. It will also mean that you no longer receive updates from INSPIRE Squash.

OUR RIGHTS

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you have any questions, please do not hesitate to get in touch.

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