
OUR POLICIES
Creating a safe, enjoyable & nurturing environment for all to flourish!
Our Policies & Guidance
You can read through our Policies & Guidance Documents below. These apply across the Inspire Squash Academy & should be observed by all our Players, Parents, Coaches & Volunteers.
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If you have any questions about any of our Policies, please contact us via email: info@inspire-squash.co.uk
Terms & Conditions
Last Updated: July 2025
Welcome to The Inspire Squash Academy website (www.inspire-squash.co.uk). By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
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1. Introduction
The Inspire Squash Academy is a Squash Coaching and Consultancy business based in Cheshire, UK. We provide Squash Coaching, training sessions, camps, and events for players of all ages and skill levels. We also provide Clubs and Coaches with workshops & packages to help them develop as part of our Consultancy work. These Terms & Conditions govern your use of our website and participation in our services, whether booked online, by phone, or in person. By using our website or purchasing our services, you agree to these terms, which form a legal agreement between you and The Inspire Squash Academy.
2. Use of the Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the website by anyone else. You may not misuse the website, including but not limited to hacking, introducing viruses, stealing or copying information without the permission of the Inspire Squash Academy.
3. Goods/Services Provided
We offer a range of squash-related services, including:
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Junior & Adult Group Coaching sessions
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Private Lessons
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School Squash Sessions & Programmes
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Holiday Camps
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Squash Events, Tournaments & Competitions
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Consultancy Work & Workshops
Details of each service, including prices, durations, and requirements, are available on our website and are subject to change at any time without notice.
4. Payment
JUNIOR SQUASH ACADEMY
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Junior Squash Academy Payments are Monthly Direct Debits (unless otherwise stated)
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Payments are taken at the start of each month via our secure online platform Coacha,
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Additional Requests for payment for services may be made via Coacha, our Website, bank transfer, or any other method specified during booking.
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Payment due dates are clearly indicated during sign-up or booking.
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Failure to pay by the due date may result in loss of access to our services or additional late fees.
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We reserve the right to refuse participation in any of our Services until full payment is received.
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Direct Debits are automatically taken until the Plan is Cancelled or you notify the Inspire Squash Academy, in writing (via Email), that you wish to stop your subscription. This is your responsibility to manage your Subscription to the Inspire Squash Academy.
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The Inspire Squash Academy require 1 months notice to cancel your Membership.
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ADULT SQUASH MEMBERSHIP
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Adult Squash Membership is a monthly fee via our Website to give you access to a number of benefits (depending on your Plan)
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Direct Debits are automatically taken until the Plan is Cancelled or you notify the Inspire Squash Academy, in writing (via Email), that you wish to stop your subscription. This is your responsibility to manage your Subscription to the Inspire Squash Academy.
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If you cancel your Membership then you lose access to all the benefits associated with your plan.
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OTHER SERVICES
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Payment must be made in advance via our secure online platform, bank transfer, or any other method specified during booking.
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Payment due dates are clearly indicated during registration or booking.
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Failure to pay by the due date may result in loss of your booking or an additional late fee.
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We reserve the right to refuse participation in any of our Services until full payment is received.
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5. Delivery of Services
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Our services are delivered in person at designated venues and scheduled times, unless otherwise stated. By making a booking, you agree to attend the sessions at the times and locations provided.
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From time to time, minor changes to session times or venues may be necessary. Where possible, we will notify participants in advance to allow for alternative arrangements. If such changes are minimal and unlikely to cause significant disruption, our standard cancellation and refund terms will still apply.
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We are not responsible for any missed sessions unless they are cancelled or rescheduled by us.
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6. Cancellation and Refunds
For our Pay & Play Sessions and Private Coaching Sessions, cancellations made more than 24 Hours before a session or event may be eligible for a full refund or credit. Cancellations made within 24 hours of the Session are non-refundable, except in exceptional circumstance, such as a medical emergency (with evidence), at the discretion of the Inspire Squash Academy.
If we cancel or postpone a session, you will be offered a refund or a credit for an alternative date.
As a general rule Sessions that run as part of a Course are non-refundable. This also applies to unused Session Passes. In extenuating circumstances the Inspire Squash Academy may pause or suspend your plan, pass or membership until you can return to play.
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7. YOUR Responsibilities
Users of our Services and Website must:
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Provide accurate and complete information upon booking or signing-up
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Arrive on time and with appropriate clothing, shoes and equipment for the session (unless borrowing equipment)
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Inform us of any medical conditions or injuries
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Behave respectfully towards staff, coaches, and other participants
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Follow our Code of Conduct at all times
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We reserve the right to exclude any individual who breaches these responsibilities without a refund.
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8. BASIC CODE of Conduct
All Participants, parents or spectators must:
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Follow coach instructions at all times
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Refrain from abusive, aggressive, or disruptive behaviour
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Avoid damage to equipment or facilities
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Follow the Inspire Squash Academy Code of Conduct as well as that of any Club/Venue they use
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Failure to comply may result in removal from the session without refund. We may restrict or terminate access to services or the website if:
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You breach these Terms
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You misuse the platform or engage in harmful conduct
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Required payments are not received
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9. Intellectual Property
All content on this website and our Social Media Channels - including logos, images, videos, and written materials - is the intellectual property of the Inspire Squash Academy unless otherwise stated. You may not reproduce, copy, or distribute any materials without our written consent.
You may not share Resources or information that you receive as part of a paid membership or plan with anyone else, without our permission.
10. Limitation of Liability
We are not liable for:
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Any indirect, incidental, or consequential losses
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Injuries sustained during participation unless due to our proven negligence
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Any delays, interruptions, or errors on our website or booking system
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Actions of a Club or Venue that are out of our control
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Participation is at your own risk, and you should consult a medical professional before engaging in physical activity.
11. Dispute Resolution
We aim to resolve any disputes quickly and amicably. In the first instance, please contact us directly. If unresolved, both parties agree to attempt resolution through mediation before pursuing legal action.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
13. Updates to Terms
We reserve the right to amend these Terms & Conditions at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the website or services after changes are made constitutes your acceptance of the revised terms.
14. Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our services, you also agree to the terms of our Privacy Policy.
15. Termination
We may terminate your access to the website or services immediately if you breach these Terms or engage in harmful or unlawful conduct. Upon termination, your rights to access or use our services will cease immediately. You will not be entitled to a refund.
16. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
The Inspire Squash Academy
Email: info@inspire-squash.co.uk
Website: www.inspire-squash.co.uk
Privacy Policy
Last Updated: July 2025
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This is the privacy notice of the Inspire Squash Academy. In this notice, “we”, “our”, or “us” refer to the Inspire Squash Academy.
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Introduction
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This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
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We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website and those that we communicate with via email and telephone are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
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We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
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Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
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The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
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Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website or via purchases or the contact form or via email or telephone communication.
The bases on which we process information about you
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The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data. If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
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Information we process because we have a contractual obligation with you
When you buy a product or service from us or join one of our Academies or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
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We may use it in order to:
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1.1. verify your identity for security purposes
1.2. sell products to you
1.3. provide you with our services
1.4. provide you with suggestions and advice on products, services and activities.
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We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
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2. Information we process with your consent
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Through certain actions when otherwise there is no contractual relationship between us, such as when you ask us to provide you more information about our business, our products and services, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information.
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Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
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Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
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We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us via: info@inspire-squash.co.uk. However, if you do so, we may not be able to provide you with information and services.
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3. Information we process for the purposes of legitimate interests
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We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do after having given careful consideration to:
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whether the same objective could be achieved through other means.
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whether you would expect us to process your data, and whether you would consider it reasonable to do so.
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For example, we may process your data on this basis for the purposes of:
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record-keeping for the proper and necessary administration of our business.
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responding to unsolicited communication from you to which we believe you would expect a response
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protecting and asserting the legal rights of any party
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insuring against or obtaining professional advice that is required to manage business risk
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protecting your interests where we believe we have a duty to do so
4. Information we process because we have a legal obligation
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We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
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This may include your personal information.
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Specific uses of information you provide to us
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5. Information provided on the understanding that it will be shared with a third party
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Our Facebook page allows you to post information with a view to that information being read, copied, downloaded, or used by other people. Examples include:
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5.1. posting a message our Facebook page
5.2. tagging an image
5.3. clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
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In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared. We do store it, and we reserve a right to use it in the future in any way we decide.
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Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
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6. Complaints regarding content on our website
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If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
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7. Information relating to your method of payment
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When you make a payment, either through the website or for our Junior Squash Academy, it is processed by a reputable payment provider. The information we hold purely allows us to match the payment to the service provided for the operation of our business.
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When you agree to set up a direct debit arrangement, you give information directly to our payment provider for processing according to their instructions to allow payments to be made.
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8. Job application / Working with us
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If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date. If we employ you to work with us, we collect information about you and your work from time to time throughout the period you work with us. This information will be used only for purposes directly relevant to your contract with us. After your contract has ended, we will keep your file for seven years before destroying or deleting it.
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9. Sending a message to us
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When you contact us, whether by phone, through our website or by email, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our business.
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We may keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
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10. Complaining
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When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
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11. Affiliate and business partner information
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This is information given to us by you in your capacity as an affiliate of us or as a business partner. The information is not used for any other purpose. We undertake to preserve the confidentiality of the information and of the terms of our relationship. We expect any affiliate or partner to agree to reciprocate this policy.
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Disclosure & sharing of your information
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12. Information we obtain from third parties
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Although we do not disclose your personal information to any third party (except as set out in this policy), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. No such information is personally identifiable to you.
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Access to your own information
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13. Access to your personal information
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At any time you may ask to review or update personal information that we hold about you, by sending an email request to: info@inspire-squash.co.uk
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14. Removal of your information
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If you wish us to remove personally identifiable information from our databases, you may contact us at: info@inspire-squash.co.uk
(This may limit the service we can provide to you.)
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15. Verification of your information
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When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before taking any action. This is important to safeguard your information.
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16. How you can complain
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16.1. If you are not happy with our privacy policy or if have any complaint, you should tell us by email. Our address is: info@inspire-squash.co.uk
16.2. If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
16.3. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at: https://ico.org.uk/concerns/
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17. Retention period for personal data
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Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
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17.1. to provide you with the services you have requested;
17.2. to comply with other law, including for the period demanded by our tax authorities;
17.3. to support a claim or defence in court.
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18. Compliance with the law
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Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website or contact us via email or telephone.
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19. Review of this privacy policy
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We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records. If you have any question regarding our privacy policy, please contact us via email: info@inspire-squash.co.uk
Child Protection & Safeguarding Policy
Last Updated: July 2025
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Introduction
The INSPIRE Squash Academy is committed to creating and maintaining a safe and positive environment and accepts our responsibility to safeguard the welfare of all children and young people involved in Squash in accordance with the Children’s Act 1989/2004.
Our Safeguarding Children and Young People’s policy and procedures apply to all individuals involved in Squash at every level and is adopted from the England Squash policy, which demonstrates our commitment to the principles and practice of equality as set out in this Safeguarding Policy.
The INSPIRE Squash Academy is the data controller for the purposes of GDPR meaning that we are responsible for deciding how an individual’s personal data is used. When we refer to “personal data”, we are referring to any information which can directly or indirectly identify an individual. Our privacy policy sets out how we collect and use any personal data.
Principles
1.1. The guidance given in the policy and procedures is based on the following principles; anyone under the age of 18 will be considered a child or young person:
1.1.1. All children and young people, regardless of age, ability or disability, gender, race, religion, ethnic origin, sexual orientation, marital or transgender status have the right to be protected from abuse and poor practice and to participate in an enjoyable and safe environment.
1.1.2. The INSPIRE Squash Academy will seek to ensure that our sport is inclusive and make reasonable adjustments for any ability, disability or impairment. We will also commit to continuous development, monitoring and review of all staff.
1.1.3. The rights, dignity and worth of all children and young people will always be respected.
UN Children’s rights: https://www.unicef.org.uk/what-we-do/un-convention-child-rights/
1.1.4. We recognise that ability and disability can change over time, such that some children and young people may be additionally vulnerable to abuse, for example those who have a dependency on others or have different communication needs, those not living at home, children develop at different rates.
1.1.5. We recognise that a child or young person with additional needs may or may not identify themselves or be identified having ‘additional needs’. Some of these children may have been identified as needing additional support other may have not been; some of these children may receive additional support in other environments.
1.1.6. We all have a shared responsibility to ensure the safety and well being of all children and young people and will act appropriately and report concerns whether these concerns arise within Squash e.g. inappropriate behaviour of a coach, other members of club/county or outside the Sport in the wider community.
1.1.7. All allegations will be taken seriously and responded to quickly in line with ours and England Squash's Safeguarding Procedures below in Sections 5, 6, & 7.
1.1.8. The INSPIRE Squash Academy recognises the role and responsibilities of the statutory agencies in safeguarding children and is committed to complying with the procedures of the Local Safeguarding Children Boards, including social care and police.
1.1.9. The England Squash Safeguarding Children’s Policy (which this policy is based on) and its Procedures are mandatory. Noting the remit of squash and its jurisdiction, England Squash encourages Counties, Club Committees and Academies like ours to adopt this policy.
1.2. Safeguarding duties apply to all
Working Together to Safeguard Children (HM Government, 2018;) states that safeguarding is everyone’s responsibility. Working Together outlines the duties of all organisations that work with children. As an organisation we work with other agencies to ensue best practice and information is shared.
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We maintain a professional attitude of ‘it could happen here’ where safeguarding is concerned. When concerns about the welfare of a child arise, all members/volunteers will always act in the best interests of the child.
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The policy and procedures of The INSPIRE Squash Academy & England Squash apply to everyone, whether in a paid or voluntary capacity, including coaches, volunteers, parents, other club members, paid staff in clubs and counties, markers and referees, helpers on club and county trips and medical staff. Everyone has a responsibility.
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Everyone who comes into contact with children and their families has a role to play in safeguarding children and young people. We recognise that staff/volunteers play a particularly important role as they are in a position to identify concerns early.
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The Inspire Squash Academy understand our role is crucial in:
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- Building resilience
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Raising awareness of child protection issues amongst members, equipping all with the skills and knowledge needed to keep children and young people safe. Establishing a safe sports environment in which children can learn and develop within an ethos of openness is key.
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Supporting vulnerable athletes
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supporting athletes who have additional needs.
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Preventing unsuitable people from working with children - ensuring we practice safe recruitment in checking the suitability of those that work with children and young people.
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Guidance and Legislation
2.1. The practices and procedures within this policy are based on the principles contained within the Government Guidance and have been developed to complement the Children’s Safeguarding Boards policy and procedures, and take the following into consideration:
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The Child Protection Act 1989 and 2004
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The Data Protection Act 1994 and 1998
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The Data Protection Act 2018 (including the General Data Protection Regulation (GDPR)).
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The Human Rights Act 1998
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The Safeguarding Vulnerable Groups Act 2006
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The Equality Act 2010
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The Protection of Freedoms Act 2012
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Sexual Offences Act 2003
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Mental Capacity Act 2005
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Domestic Violence, Crime and Victims (Amendment ) Act 2012
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Every Child Matters 2003
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The Protection of Children Act 1999
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The Police Act 1997
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The Criminal Justices and Court Services Act 2000
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“Caring for the young and vulnerable” - Home Office guidance for preventing the abuse of trust 1999
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The ‘What to do if you are worried a child is being abused’ - Department of Health 2006
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Working Together to Safeguard Children- HM Government 2018
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The United Nationals Convention on the Rights of the Child - 1990
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The Human Rights Act 1998
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The Protection of Freedoms Act 2012
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Prevent Agenda 2015
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Keeping Children safe in Education 2016
2.2. What is a Child?
The UN Convention on the Rights of the Child defines a child as everyone under 18 unless, "under the law applicable to the child, majority is attained earlier" (Office of the High Commissioner for Human Rights, 1989). The UK has ratified this convention.
However there are a number of different laws across the UK that specify age limits in different circumstances. These include child protection; age of consent; and age of criminal responsibility.
2.3. Vulnerable Groups
Some especially vulnerable young people are entitled to services beyond the age of 18. Local authorities in England and Wales must keep in touch with care leavers until they are at least 21. They should also provide assistance with education, employment and training.
2.4. Age of Consent
The age of consent (the legal age to have sex) in the UK is 16 years old. The laws are there to protect children. They are not there to prosecute under-16s who have mutually consenting sexual activity but will be used if there is abuse or exploitation involved.
To help protect younger children the law says anyone under the age of 13 can never legally give consent. This means that anyone engaging in sexual activity with a child who is 12 or younger will be subject to penalties set out under the Sexual Offences Act 2003.
The law also gives extra protection to young people who are 16 to 17 years old. It is illegal to:
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take, show or distribute indecent photographs
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pay for or arrange sexual services
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for a person in a position of trust (for example, teachers, care workers) to engage in sexual activity with anyone under the age of 18
2.5. Age of Criminality Responsibility for Children:
The age of criminal responsibility in England, Wales and Northern Ireland is 10 years old. Criminal responsibility is based on when a child is considered capable of committing a crime and old enough to stand trial and be convicted of a criminal offence.
In Scotland the age of criminal responsibility is 8 years old but the age at which a child can be prosecuted is 12 years. Children under 12 may be referred to a social worker and a children’s hearing. A children’s hearing is a legal meeting and decisions made can become part of a criminal record.
Types of Abuse
3.1. At the INSPIRE Squash Academy we are aware that abuse, neglect and safeguarding issues are rarely standalone events that can be covered by one definition or label. The following outlines numerous types of abuse;
Abuse:
A form of maltreatment of a child. Somebody may abuse or neglect a child by inflicting harm or by failing to act to prevent harm. Children may be abused in a family or in an institutional or community setting by those known to them or, more rarely, by others (e.g. via the internet). They may be abused by an adult or adults or another child or children.
Physical abuse:
A form of abuse which may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may also be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child.
Emotional abuse:
The persistent emotional maltreatment of a child such as to cause severe and adverse effects on the child’s emotional development. It may involve conveying to a child that they are worthless or unloved, inadequate, or valued only insofar as they meet the needs of another person. It may include not giving the child opportunities to express their views, deliberately silencing them or ‘making fun’ of what they say or how they communicate. It may feature age or developmentally inappropriate expectations being imposed on children. These may include interactions that are beyond a child’s developmental capability as well as overprotection and limitation of exploration and learning, or preventing the child participating in normal social interaction. It may involve seeing or hearing the ill-treatment of another. It may involve serious bullying (including cyberbullying), causing children frequently to feel frightened or in danger, or the exploitation or corruption of children. Some level of emotional abuse is involved in all types of maltreatment of a child, although it may occur alone.
Sexual abuse:
Involves forcing or enticing a child or young person to take part in sexual activities, not necessarily involving a high level of violence, whether or not the child is aware of what is happening. The activities may involve physical contact, including assault by penetration (for example rape or oral sex) or non-penetrative acts such as masturbation, kissing, rubbing and touching outside of clothing. They may also include non-contact activities, such as involving children in looking at, or in the production of, sexual images, watching sexual activities, encouraging children to behave in sexually inappropriate ways, or grooming a child in preparation for abuse (including via the internet). Sexual abuse is not solely perpetrated by adult males. Women can also commit acts of sexual abuse, as can other children.
Neglect:
The persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development. Neglect may occur during pregnancy as a result of maternal substance abuse. Once a child is born, neglect may involve a parent or carer failing to: provide adequate food, clothing and shelter (including exclusion from home or abandonment); protect a child from physical and emotional harm or danger; ensure adequate supervision (including the use of inadequate care-givers); or ensure access to appropriate medical care or treatment. It may also include neglect of, or unresponsiveness to, a child’s basic emotional needs.
Poor practice in Sports:
Poor practice is behaviour of an individual in a position of responsibility which falls below the organisation’s required standard (typically as described in the club/organisation’s Code of Conduct). Poor practice may not be immediately dangerous or intentionally harmful to a child, but is likely to set a poor example.
Poor practice is potentially damaging to the individual, the organisation and to children who experience it. For example, coaching with alcohol on the breath, smoking, swearing in front of children, or not paying due care and attention to participants all constitute poor practice. Poor practice can sometimes lead to, or create, an environment conducive to more serious abuse.
It may also lead to suspicions about the individual’s motivation, even where no harm is intended. For example, if a coach is giving one child too much attention, regularly transports children in their car, or encourages physical contact with children without obvious justification.
Other Safeguarding Issues:
A designated safeguarding officer at your club or county will hold responsibility for all safeguarding issues - some of which are listed below. The INSPIRE Squash Academy also hold this responsibility for activities and services we provide. We enable our staff and partners to be aware that behaviours linked to the likes of drug taking, alcohol abuse, truanting and sexting which puts children in danger.
Our Coaches, Volunteers and other "Staff" are aware of the Safeguarding Lead, who is the expert within the organisation and is there to support staff, volunteers and the governing body further. All staff/volunteers are aware safeguarding issues can manifest themselves via peer on peer abuse. This is most likely to include, but not limited to: bullying (including cyber bullying), gender based violence/sexual assaults and sexting.. Further guidance on peer on peer abuse can be found in our Anti-Bullying Policy.
Bullying including Cyberbullying - bullying may be defined as deliberately hurtful behaviour, usually repeated over a period of time, where it is difficult for those bullied to protect themselves. It can take many forms but the main types are:
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physical (e.g. hitting, kicking, theft)
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verbal (e.g. racist or homophobic remarks, threats, name-calling)
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emotional (e.g. isolating an individual from the activities and social acceptance of their peer group)
“The damage inflicted by bullying (including cyberbullying via the internet) can frequently be underestimated. It can cause considerable distress to children, to the extent that it affects their health and development or, at the extreme, causes them significant harm (including self-harm).
Information and Communication Technology (ICT), now more commonly referred to as Digital Technology, enables children and young people to learn, play, communicate and explore the world in fantastic new ways and many children and young people are now skilled in using digital technology including computers, tablets, mobile phones and gaming machines. However with this new technology there are new risks. Everyone who is responsible for the welfare and safety of children needs to understand what these risks are and how we can all work together to enjoy these new technologies safely.
"As in any other area of life, children and young people are vulnerable and may expose themselves to danger - knowingly or unknowingly - when using the internet and other digital technologies. Indeed, some young people may find themselves involved in activities which are inappropriate or possibly illegal.
Child sexual exploitation (CSE) – “child sexual exploitation (CSE)is when a child/young person is used by being tricked into doing something sexual sometimes receiving something in return like love, affection, money, drugs or alcohol.” - National Working Group #SaySomething Campaign
Domestic Violence – Any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members regardless of gender or sexuality. This can encompass but is not limited to the following types of abuse:
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psychological
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physical
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sexual
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financial
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emotional
This definition, which is not a legal definition, includes so called 'honour’ based violence, female genital mutilation (FGM) and forced marriage, and is clear that victims are not confined to one gender or ethnic group. Domestic violence and abuse is a generic term to describe a wide range of intentional behaviours used by one individual to control and dominate another with whom they have had, wished to have, or are currently in a close intimate, family or other type of relationship.
It does not only relate to married or co-habiting couples, and it frequently continues after a relationship has ended. A significant number of women and children are no safer when they leave an abusive home, and for very many it is known that the level of violence and abuse can escalate.
Relationship Abuse – The INSPIRE Squash Academy has agreed to use the Home Office definition of domestic abuse:
“Any incident of threatening behaviour, violence or abuse (psychological, physical, sexual, financial or emotional) between adults, aged 18 and over, who are or have been intimate partners or family members, regardless of gender and sexuality.”
Other organisations define domestic abuse as:- “All forms of domestic violence - psychological, economic, emotional and physical - come from the abuser's desire for power and control over other family members or intimate partners. Although every situation is unique, there are common factors involved.”
Drugs - there is evidence that children and young people are increasingly misusing alcohol and illegal drugs. Consequences range from non-attendance and poor attainment at school, poor health, committing crime to support 'habits' and also increased risk of being a victim of violent crime and sexual exploitation.
Fabricated or induced illness - Fabricated or Induced Illness is a condition whereby a child suffers harm through the deliberate action of their carer and which is attributed by the adult to another cause. There are 3 main ways of the parent/carer fabricating or inducing illness in a child:
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1. Fabrication of signs and symptoms, including fabrication of past medical history.
2. Fabrication of signs and symptoms and falsification of hospital charts, records, letters and documents and specimens of bodily fluids.
3. Induction of illness by a variety of means. Harm to the child may be caused through unnecessary or invasive medical treatment, which may be harmful and possibly dangerous, based on symptoms that are falsely described or deliberately manufactured by the carer, and lack independent corroboration. The emotional impact of this on the child should always be considered. There may be a number of explanations for these circumstances and each requires careful consideration and review. Concerns about a child’s health should be discussed with a health professional who is involved with the child.
Faith Abuse – Links to faith or belief includes: beliefs in concepts of witchcraft and spirit possession, demons or the devil acting through children or leading them astray (traditionally seen in some Christian beliefs), the evil eye or djinns (traditionally known in some Islamic faith contexts) and Dakini (in the Hindu context); ritual or muti murders where the killing of children is believed to bring supernatural benefits or the use of their body parts is believed to produce potent magical remedies; and use of belief in magic or witchcraft to create fear in children to make them more compliant when they are being trafficked for domestic slavery or sexual exploitation. This is not an exhaustive list and there will be other examples where children have been harmed when adults think that their actions have brought bad fortune, such as telephoning a wrong number which is believed by some to allow malevolent spirits to enter the home. Abuse linked to a belief in spirit possession can be hard for professionals to accept and it may be difficult to understand what children are likely to be experiencing; it can often take a number of visits or contacts to recognise such abuse.
Female Genital Mutilation (FGM) – FGM is known by a number of names including „female genital cutting‟, „female circumcision‟ or „initiation‟. The term female circumcision suggests that the practice is similar to male circumcision, but it bears no resemblance to male circumcision, has serious health consequences and no medical benefits. FGM is also linked to domestic abuse, particularly in relation to „honour based violence‟.
Forced marriage - There are some significant differences between the referral of a concern about a young person being forced into marriage and other child protection referrals. Professionals must be aware that sharing information with a young person’s parents, extended family or members of their community, could put the young person in a situation of significant risk. Any disclosure that indicates a young person may be facing a forced marriage must be taken seriously by professionals who should also realise that this could be ‘one chance to save a life. A forced marriage is a marriage in which one or both spouses do not consent to the marriage but are coerced into it. Duress can include physical, psychological, financial, sexual and emotional pressure.
Gender-based violence/violence against women and girls (VAWG) - Too many women are still victims of domestic and sexual violence. We must help young people to understand what a healthy relationship is and to re-think their views of controlling behaviour, violence, abuse, sexual abuse and consent.
Hate - A hate crime is a crime committed against someone because of their:
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disability
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race or ethnicity
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religion or belief
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sexual orientation
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transgender identity
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alternative subculture
Gangs and youth violence - The Policing and Crime Act 2009 (‘the 2009 Act’) contains provisions for injunctions to prevent gang-related violence and gang-related drug dealing activity to be sought against an individual; these were commenced in January 2011.
The Crime and Security Act 2010 contains provisions for breach of an injunction to be enforced against 14 to 17 year olds; the Crime and Courts Act 2013 moved jurisdiction for these proceedings from the County Court to the Youth Court.
The Serious Crime Act 2015 contains provisions that amend the statutory definition of what comprises a “gang”, as defined in section 34(5) of Part IV of the Policing and Crime Act 2009, and expands the scope of the activity a person must have engaged in, encouraged or assisted, or needs to be protected from, before a gang injunction can be imposed to include drug dealing activity. Locally, the following definition of gangs, as included within Dying to Belong (Centre for Social Justice, 2009), has been adopted:
A relatively durable, predominantly street-based group of young people who;
1. See themselves (and are seen by others) as a discernible group, and
2. Engage in a range of criminal activity and violence.
They may also have any or all of the following factors:
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3. Identify with or lay claim over territory
4. Have some form of identifying structural feature
5. Are in conflict with other, similar, gangs.
Preventing Radicalisation - The current threat from terrorism in the United Kingdom can involve the exploitation of vulnerable people, including children of all ages, young people and adults to involve them in terrorism or activity in support of terrorism. Violent Extremism is defined by the Crown Prosecution Service (CPS) as: "The demonstration of unacceptable behaviour by using any means or medium to express views, which: Encourage, justify or glorify terrorist violence in furtherance of particular beliefs; Seek to provoke others to terrorist acts; Encourage other serious criminal activity or seek to provoke others to serious criminal acts; Foster hatred which might lead to inter-community violence in the UK."
Sexting - Sexting is when a young person takes an indecent images of them self and sends this to their friends or boy / girlfriends via mobile phones. The problem is that once taken and sent, the sender has lost control of these images and these images could end up anywhere. They could be seen by your child’s future employers, their friends or even by paedophiles. By having in their possession, or distributing, indecent images of a person under 18 on to someone else – young people are not even aware that they could be breaking the law as these are offences under the Sexual Offences Act 2003.
Trafficking – Human trafficking is defined by the UNHCR guidelines (2006) as a process that is a combination of three basic components:
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Movement (including within the UK);
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Control, through harm / threat of harm or fraud;
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For the purpose of exploitation.
The Palermo Protocol establishes children as a special case for whom there are only two components – movement and exploitation. Any child transported for exploitative reasons is considered to be a trafficking victim – whether or not s/he has been deceived, because it is not considered possible for children to give informed consent.
‘Child’ refers to children anyone below 18 years of age.
A child may be trafficked between several countries in the EU or globally, prior to being trafficked into / within the UK. The child may have entered the UK illegally or legally (i.e. with immigration documents), but the intention of exploitation underpins the entire process. Child victims may be indigenous UK nationals, European Union [EU] nationals from any country outside the EU.
On Line Safety - the use of technology has become a significant component of many safeguarding issues. The internet can be a fantastic place for children and young people where they can talk to friends, be creative and have fun. However, just like in the real world sometimes things can go wrong.
We are aware that the potential for children with SEN-D may have additional barriers when it comes to safeguarding, The INSPIRE Squash Academy recognises that this group can be more vulnerable to abuse and neglect. The warning signs and symptoms of child abuse and neglect can vary from child to child. Disabled children may be especially vulnerable to abuse, including because they may have an impaired capacity to resist or avoid abuse. They may have speech, language and communication needs which may make it difficult to tell others what is happening.
Children also develop and mature at different rates so what appears to be worrying for a younger child might be normal behaviour for an older child. Parental behaviours may also indicate child abuse or neglect, so you should also be alert to parentchild interactions which are concerning and other parental behaviours. This could include parents who are under the influence of drugs or alcohol or if there is a sudden change in their mental health. By understanding the warning signs, you can respond to problems as early as possible and provide the right support and services for the child and their family. It is important to recognise that a warning sign doesn’t automatically mean a child is being abused.
Heightened vulnerability linked to:
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Communications skills
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Maturity (Lower cognitive ability)
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Perceptions of intent from others
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Lower self-esteem/confidence
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Potential to trust unreservedly
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A need to have “friends” or find a partner
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Differing boundaries
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Online safety – digital technology understanding
A combination of these factors can make children and young people more susceptible to risks.
Signs and Indicators of Abuse
4.1. Abuse can take place in any context and by all manner of perpetrator. In Squash, abuse may be inflicted by anyone in any club that a child or young person comes into contact with. Also members, workers, volunteers or coaches may suspect that a child or young person is being abused outside of the club setting. There are many signs and indicators that may suggest someone is being abused, these include but are not limited to:
4.1.1 Unexplained bruises or injuries – or lack of medical attention when an injury is present.
4.1.2 Person has belongings or money going missing
4.1.3 Different adults collecting and dropping off, without prior notice
4.1.4 Person is not attending / no longer enjoying their sessions
4.1.5 Someone losing or gaining weight / an unkempt appearance
4.1.6 A change in the behaviour or confidence of a person.
4.1.7 They may self-harm.
4.1.8 They may have a fear of a particular group or individual
4.1.9 They may tell you / another person they are being abused – i.e. a disclosure.
Safeguarding Procedures
What to do if you have a concern or someone raises concerns with you
5.1. All members are encouraged to report any concerns that they have to the INSPIRE Squash Academy and not see these as insignificant. A referral is justified by a single incident such as an injury or disclosure of abuse. More often however, concerns accumulate over a period of time and are evidenced by building up a picture of harm over time; this is particularly true in cases of emotional abuse and neglect.
5.2. You may become aware that abuse or poor practice is taking place, suspect abuse or poor practice may be occurring or be told about something that may be abuse or poor practice and you must report this to the INSPIRE Squash Academy, your Club Welfare Officer (CWO), or England Squash's Safeguarding Officer.
5.3. If you are at an international event and have a concern then speak to the coach or a team official.
5.4. If you are concerned someone is in immediate danger contact the police.
Guidance on Responding to a Child Disclosing Abuse
6.1. The following list should be used as advice for staff/coaches/parents/volunteers in the event that a child discloses information relating to abuse that they may be suffering:
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Stay calm
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Listen carefully to what is said
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Do not promise to keep secrets
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Find an appropriate early opportunity to explain that it is likely that the information will need to be shared with others.
NB: If the child is Fraser/Gillick competent (i.e. they have a good understanding of the situation and are intelligent enough to deal with the situation on their own.) then the instance should be passed onto the welfare officer who will decide whether or not to inform parents or guardians if the young person doesn’t comply. -
Allow the child to continue at her/his own pace
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Only ask questions for clarification purposes
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At all times avoid asking questions that suggest a particular answer.
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Reassure the child that they have done the right thing in telling you.
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Tell them what you will do next and with whom the information will be shared.
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Record in writing what was said using the child’s own words as soon as possible
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Note the date, time, any names mentioned and to whom the information was given and ensure that the record is signed and dated.
(Use the incident referral form below)
6.2. In the case that a child or young person discloses any information regarding abuse that they may have suffered, the information should be passed onto the Inspire Squash Academy or your Club Welfare Officer. If the Club Welfare Officer is not available, or concerns relate to the Inspire Squash Academy, any urgent concerns should be passed on to England Squash at safesquash@englandsquash.com or the relevant social services authority or the Police.
How to Record a Disclosure
7.1. Make a note of what the person has said using his or her own words as soon as practicable and complete an Incident Form, submit to the Inspire Squash Academy or your Club Welfare Officer. The incident referral form can be found below.
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7.2. Describe the circumstances in which the disclosure came about.
7.3. Take care to distinguish between fact, observation, allegation and opinion. It is important that the information you have is accurate.
7.4. Be mindful of the need to be confidential at all times, this information must only be shared with the Inspire Squash Academy or your Club Welfare Officer or who will escalate it to England Squash if needed. In partnership (if applicable), the Inspire Squash Academy / Club Welfare Officer and/or England Squash will then:
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Inform the parent/carer of referral if in doing so does not put the child/young person at significant risk.
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Information can also be shared without consent where the ‘vital interests’ of the individual are affected (and he or she cannot give consent or consent cannot reasonably be obtained); or where there is a legal duty.
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Liaise with the family/carers, providing they are not implicated and the person consents If the matter is urgent and relates to the immediate safety of a child or young person then contact the police immediately.
7.5. Clubs and counties must be aware of the legislation surrounding the appropriate use of data. More information on how data should be retained, stored and destroyed in relation to child welfare concerns or concerns about possible risk posed by employees can be found on the CPSU website and on the Information Commissioner’s Office website.
Roles and Responsibilities of those within the INSPIRE Squash Academy
8.1. The Inspire Squash Academy is committed to having the following in place:
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8.1.1. A Lead Safeguarding Lead to support the policy and procedures: Chris Ogden - chrisogden@inspire-squash.co.uk
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8.1.2. A clear line of accountability within the organisation for work on promoting the welfare of all children and young people.
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8.1.3. Procedures for dealing with allegations of abuse or poor practice against members of staff and volunteers.
8.1.4. Arrangements in place to work effectively with other organisations to safeguard and promote the welfare of children and young people, including arrangements for sharing information.
Good Practice
It can be difficult to distinguish poor practice from abuse, whether intentional or accidental. It is not the responsibility of any individual involved in Squash to make judgements regarding whether or not abuse is taking place, however, all Squash personnel have the responsibility to recognise and identify poor practice and potential abuse, and act on this if they have concerns.
9.1. Good practice - England Squash strongly advises that those working with children and young people should:
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Fully accept the England Squash Code of Conduct.
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Have completed a DBS check.
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Have completed a safeguarding course relevant to their role as identified in the training matrix.
9.2. Everyone should:
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Aim to make the experience of Squash fun and enjoyable.
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Promote fairness and playing by the rules.
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Not tolerate the use of prohibited or illegal substances.
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Treat all equally and preserve their dignity; this includes giving more and less talented members of a group similar attention, time and respect.
9.3. Those working directly with children and young people at risk should:
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Respect the developmental stage of each child or young person and not risk sacrificing their welfare in a desire for team or personal achievement.
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Ensure that the training intensity is appropriate to the physical, social and emotional stage of the development of the child or young person.
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Work with children with medical or special needs to have gained further information and support from the medical adviser and their parents/carers (where appropriate) to develop realistic training and competition schedules which are suited to the needs and lifestyle of the child or young person, not the ambitions of others such as coaches, team members, parents or carers.
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Build relationships based on mutual trust and respect
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Always keeping a professional relationship with all children and young people.
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Always be publicly open when working with children and young people: - avoid coaching sessions or meetings where a coach and an individual child or young person are completely unobserved.
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Maintain an appropriate and open environment.
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Avoid unnecessary physical contact with people. Physical contact (touching) can be appropriate so long as:
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it is neither intrusive nor disturbing
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the child or young person’s permission has been openly given
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it is delivered in an open environment
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coach specific to the direction of improvement of technique
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Maintain a safe and appropriate relationship with children and young people and avoid forming intimate relationships with children or young people you are working with as this may threaten the position of trust and respect present between the children or young people and coach.
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Be an excellent role model by maintaining appropriate standards of behaviour.
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Gain the written consent of parent/carer to administer emergency first aid or other medical treatment if the need arises.
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Be aware of medical conditions, disabilities, existing injuries and medicines being taken and keep written records of any injury or accident that occurs, together with details of treatments provided.
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Arrange that someone with current knowledge of emergency first aid is available at all times.
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Gain written consent from the correct people and fill out relevant checklists and information forms for travel arrangements and trips. This should be the parent/carer of child/young person.
9.4. Poor practice - The following are regarded as poor practice and should be avoided:
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Unnecessarily spending excessive amounts of time alone with an individual child/ young person
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Sharing of emails address, phone numbers, texting, social media sites etc
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Engaging in rough, physical or sexually provocative games, including horseplay.
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Allowing or engaging in inappropriate touching of any form.
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Using language that might be regarded as inappropriate by the child/young person and which may be hurtful or disrespectful.
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Making or sharing sexually suggestive comments, even in jest or found in social media.
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Reducing an child/young person to tears as a form of control.
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Letting allegations made by an child/young person go uninvestigated, unrecorded, or not acted upon.
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Taking a child/young person at risk alone in a car on journeys, however short. Parental consent must always be obtained for transporting Children/Young Person.
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9.5. If, during your care, you accidentally injure a child/young person at risk, they seem distressed in any manner, appear to be sexually aroused by your actions, or misunderstand/misinterpret something you have done, report these incidents as soon as possible to the INSPIRE Squash Academy or Club Wellfare Officer and make a brief written note of it. The designated lead will then ensure this is acted upon and case noted kept securely for any future reference.
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Further Information
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Policies, procedures and supporting information are available on the England Squash website: www.englandsquash.com
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Club Welfare Officer: See you local Club
County Welfare Officer: Vacant
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Inspire Squash Academy Lead Safeguard: Chris Ogden - chrisogden@inspire-squash.co.uk
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​Cheshire East Safeguarding Children's Partnership (CESCP)
Code of Conduct
Last Updated: July 2025
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As a Member of the Inspire Squash Academy, all our Players, Parents, Coaches & Volunteers share the same values:
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Have 100% Focus at the task in hand!
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Make the most of each moment!
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Have Self-belief and Confidence!
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Each have an individual identity!
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Live with purpose!
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Remain Honest at all times!
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Show Respect at all times!
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Understand positivity in infectious!
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Make our own decisions and be responsible for them!
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Are open minded in our learning, always looking to be the best version of ourselves that we can be!
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Be true to ourselves!
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Junior Squash Academy Code of Conduct
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Our Juniors must agree to the following conduct:
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I agree to be on time for my Coaching session, game or match! Punctuality is important!
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I will attend all competitions, events and training sessions set out by Inspire Squash Academy and I understand that no refunds will be given for missed sessions or competitions.
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I agree to attend training with a positive attitude and will listen to the coaches and instruction given in order to be the best Athlete I can be!
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I will be polite, respectful, honest, loyal and kind at all times.
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I agree to focus on the session to the best of my ability.
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I will learn and follow the rules of the game and the rules of the Clubs / Venues I play at and behave appropriately at all times.
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I will help and support other members of Inspire Squash Academy, either at Coaching or at tournaments, matches & events, or by getting on court with younger players to help them develop.
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I will treat everyone equally regardless of age, ability, gender, race, religion, ethnic origin, social status or sexual orientation and accept that everyone has the right to play, learn and enjoy the game, feel safe and be protected from abuse.
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I will respect the rights, dignity and worth of every person in my day-to-day life.
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I agree to accept the referee’s decision without question or complaint.
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I will not throw my racket in frustration, produce audible or visual obscenities or shout generally negative comments directed towards another players, referees or Coaches.
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I will Respect the sport, it’s Players, Coaches and officials at all times.
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I understand that my behaviour on and off court can reflect on Inspire Squash Academy, my Club, and the Sport. I will not bring any of the aforementioned into disrepute (loss of good reputation) with my behaviour at or away from the Squash Courts.
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I will follow the Code of Conduct of each Club, League or Tournament I enter and continue to follow the Code of Conduct from my National Governing Body, England Squash, at all times.
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I understand that no bullying or antisocial behaviour is accepted at Inspire Squash Academy, nor is any negativity towards other Athletes, Players, Teams, Officials or Coaches. Any such incidence will result in disciplinary action.
Code of Conduct on Social Media & Online Safety
The Inspire Squash Academy understands the importance of and the need for the responsible use of Social Media and our responsibility for helping to safeguard young people in sport. We ask all Juniors, parents and people in positions of trust to read this Policy and ensure that they understand the importance and the expectations on them in relation to use of social media.
Our Juniors understand that:
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I agree to be respectful on social media (including messaging services). I understand that misuse of social media and messaging that directly affects Inspire Squash Academy or any of its members will result in disciplinary action.
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I will not post or give out any personal details, such as name, address, age and contact numbers, either of myself or any other person.
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I will not arrange to meet anyone without the knowledge and consent of my parent/carer.
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I will not deliberately browse, download, access or post any material that could be offensive, threatening or illegal.
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I agree to report material, posts or contacts which I find upsetting or cause me concern.
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I agree that I will not speak negatively about or to any other athlete, coach, team, parent or otherwise on any social media and I understand that by doing so I will result in disciplinary action.
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I understand that if there is need for anyone to take action as a result of my use of social media my parent/carer may be contacted.
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1. Universal Conduct of Conduct
1.1. This section of the Code applies to all involved with Squash at the Inspire Squash Academy.
1.2. All such individuals or organisations must:
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observe a spirit of fair play by respecting all others and recognising the value of squash in the lives of the squash community;
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respect referees, officials, coaches, players, spectators and other individuals involved with squash at the Inspire Squash Academy;
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take all reasonable measures to protect their own safety and the safety of others on and off the court;
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not do or say anything which brings the Inspire Squash Academy, any of its members, England Squash or the sport itself into disrepute;
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not make inappropriate and deliberate physical contact with, or use any threatening or intimidating behaviour against, any other participant;
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not use sexist, abusive, racist, insulting, discriminatory or prejudicial language or gestures against any other participant;
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treat everyone equally regardless of ability, age, disability, gender identity, marriage or civil partnership status, maternity or pregnancy status, race (including ethnic origin, nationality and colour), religion or beliefs and sex, social status or sexual orientation;
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comply with all other applicable rules, policies and procedures of the Inspire Squash Academy and England Squash;
2. Additional Player Conduct Obligations
2.1. This section of the Code sets out additional Player conduct obligations.
2.2. All players will, at all times:
• set a positive example for others, particularly children and spectators;
• play within the rules of the game as published by the World Squash Federation and respect the decisions of referees without complaint;
• refrain from ridiculing or shouting at match officials, spectators or other players;
• comply with any applicable clothing rules and regulations including, but not limited to, the use of protective eyewear;
• wear eye protection if they are under 19 years of age;
2.3. The type of behaviour by a player which will be treated as conduct offences include but are not limited to:
• audible or visible obscenity;
• verbal, physical or any other form of abuse;
• unnecessary physical contact, which includes pushing off the opponent;
• dangerous play, including an excessive racket swing;
• dissent to an Official;
• abuse of equipment or court;
• unfair warm-up;
• delaying play, including being late back on court;
• deliberate distraction;
• receiving coaching during play.
2.4. The Inspire Squash Academy will collate the information relating to conduct offences and inform the offending player of the consequences.
3. Code of Conduct: Spectators, Parents and Guardians
3.1. This section of the Code applies to all spectators, parents and guardians involved in squash at the Inspire Squash Academy.
3.2. Although the emphasis of this part of the Code is on children, this part is not intended to be exclusive to their activity – it is recognised that spectators, parents and guardians will also be present at adult matches.
3.3. Parents and Guardians have a responsibility at all times to encourage all players to settle disagreements amicably without resorting to hostility or violence and support all efforts to remove bad or abusive language and unsporting behaviour. Parents and Guardians may also remind players that any breach of expected behaviours is likely to invoke disciplinary action and penalties.
3.4. All such individuals involved in squash will, at all times:
• respect the decisions of officials and teach children to do the same;
• focus on the efforts and enjoyment of children rather than winning or losing;
• never ridicule or admonish a child for making a mistake or losing a match;
• teach children that honest effort and teamwork are as important as victory or individual performances;
• appreciate good performances and skilful play by all players;
• show an appreciation for volunteer coaches and administrators;
• inform any coach or other appropriate individual of any new or changed injury, health or welfare issue which a parent considers is appropriate for that individual to know about their child.
4. Code of Conduct: Coaches
4.1. This section of the Code applies to all Coaches or any other individual with a delivery, performance or education role within Squash at the Inspire Squash Academy.
4.2. All such Coaches or individuals involved in squash will, at all times:
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ensure that players under their supervision meet the standards of respect for individuals involved with Squash as required by this Code;
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ensure a sensible balance between performance and the emotional, physical, social and developmental needs of the players;
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have the players’ best interests at heart at all times;
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report any concerns in relation to a child or adult at risk, following the reporting procedures of the Inspire Squash Academy or England Squash in the Safeguarding Children and Young People Policy and Safeguarding Adults Policy;
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obtain, and maintain, all appropriate qualifications relating to coaching and safeguarding including an up-to-date DBS;
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where applicable, obtain, and maintain, a valid First Aid Certificate or ensure that appropriate first aid is available at all times;
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where appropriate, ensure that they are suitably insured for their activities including third party insurance or employer’s liability insurance;
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ensure that activities carried out by players are appropriately supervised on and off the court and are suitable for their age, strength, maturity and the ability of each individual player;
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refrain from the public criticism of another coach and do not under any circumstances solicit business away from another coach or club;
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ensure that any advertising is accurate and obtain appropriate permissions from the relevant clubs and other coaches;
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ensure that the relevant permissions and consent forms are in place for any participant to partake in their activity, adhering to GDPR legislation and guidance on the holding of data;
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ensure the wellbeing and safety of each player above all other considerations, including the development of performance;
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ensure that all equipment and facilities meet all appropriate safety standards and have an understanding of all relevant operating procedures and relevant risk assessment criteria regarding the particular facility being used;
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ensure that any child or adult at risk operating in a coaching capacity is doing so under the supervision of a suitably qualified adult coach;
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communicate and co-operate with practitioners in the diagnosis/treatment/management of any player’s physical and/or mental health;
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ensure that all players are aware of their responsibilities under this Code and never condone behaviour that contravenes this code;
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realise their responsibilities as role models and set positive examples for others, particularly children, parents and spectators;
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never cause any individual to lose self-esteem by embarrassing, humiliating or undermining them;
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ensure that when in a position of authority this privilege will not be used to exert influence over other individuals to gain personal benefit for themselves or any other connected party;
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set and uphold the boundaries between a professional working relationship and friendship between themselves and players when in a position of trust especially where the player is a child or adult at risk;
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never engage in any form of inappropriate personal or sexual relationship with a player;
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only engage in one-on-one coaching sessions with a child with parental consent and where the space is visible to other persons / parents / working CCTV present (whether a school hall, court/ changing room)
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5. Breaches of this Code
5.1. It is important that any behaviour that amounts to a breach of this Code is dealt with quickly and appropriately.
5.2. Any alleged breach of this Code should be set out in writing and sent to the Inspire Squash Academy.
5.3. In the event that the relevant issue cannot be dealt with by the Inspire Squash Academy at a local level, because the subject matter relates to an area where jurisdiction resides with the National Governing Body, England Squash, an alleged breach of this Code should be set out in writing and sent to England Squash in accordance with their Complaints & Disciplinary Procedure.
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5.4. Areas which are the sole jurisdiction of England Squash include:
• Level 2 safeguarding concerns
• Anti-doping
• Alleged or actual criminal offences and referrals to external agencies
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Email: complaints@englandsquash.com
For safeguarding issues please email: safesquash@englandsquash.com
​
5.5. All other breaches of this code will be delt with at the sole discretion of the Inspire Squash Academy.
Anti-Bullying Policy
​Introduction
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We are committed to the prevention and effective management of bullying behaviour relating to anyone who participates in the sport of Squash in at the INSPIRE Squash Academy at any level, but in particular to children, young people and vulnerable adults.
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Aims & Objectives of this Policy
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1.1. We aim to encourage safe, accessible and positive opportunities for everyone involved in the sport of Squash. We will promote justice and equality in all activities.
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1.2. We aim to ensure that everyone, in particular children, young people and vulnerable adults, are able to participate freely in a safe, caring environment at any level of the game.
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1.3. We also aim to acknowledge the changing environment and methods adopted in the act of bullying in order to promote full awareness, e.g. text / cyber bullying.
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1.4. This policy will therefore:
a) Explain what bullying is and the various forms it can take;
b) Provide staff, clubs, coaches, volunteers and officials with information if they are concerned about bullying;
c) Provide adults, children, vulnerable adults and parents with information about what steps are being taken to safeguard against bullying;
d) Set clear and consistent standards of behaviour;
e) Establish an operational framework and introduce procedures of action to take if there are concerns about unacceptable behaviour;
f) Assure all everyone knows that they will be participating in a safe/friendly environment and that their wellbeing is our priority;
g) Ensure that the rights of children and young people to protection from abuse and neglect are upheld, in accordance with the UN Convention on the Rights of the Child.
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What is Bullying?
​
2.1. Bullying is any persistent behaviour by an individual or group which intimidates/threatens or has a harmful and distressing impact on another individual or group.
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2.2. Bullying behaviour may be one or more of the following:
a) Verbal - as in name calling, making personal comments, sarcasm, teasing, spreading rumours;
b) Social - ostracised or left out of peer group activities;
c) Material - when possessions are stolen or damaged or extortion takes place;
d) Emotional – being unfriendly, pressure to conform, pressure to join in with bullying others;
e) Physical - pushing, kicking, hitting, punching or any use of violence;
f) Racist – taunts, gestures, language used;
g) Sexual – comments, gestures, physical contact, homophobic behaviour;
h) Online – abusive or negative posts on social media platforms.
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Signs of Bullying
​
3.1. Someone being bullied may indicate by signs or behaviour that he or she is being bullied. Staff, clubs, coaches, volunteers, parents and officials should be aware of these possible signs and that they should investigate if a child:
a) says they are being bullied;
b) has unexplained cuts or bruises;
c) is unwilling to go to training sessions;
d) becomes withdrawn anxious, or lacking in confidence;
e) feels ill before training sessions;
f) comes home with clothes torn or equipment/belongings damaged or missing;
g) asks for money or starts stealing money;
h) Is frightened or acts aggressively when asked if there is anything wrong;
j) Stops or reduces their usual time on social media platforms;
k) gives improbable excuses for any of the above.
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3.2. Where bullying has become particularly prevalent, the child/vulnerable adult may also demonstrate one of more of the following:
a) becomes aggressive, disruptive or unreasonable;
b) starts bullying other children or siblings;
c) cries themselves to sleep at night, has nightmares, and/or starts wetting the bed;
d) Starts stammering or stops talking;
e) Stops eating or eats less than usual;
f) Attempts or threatens suicide;
j) Attempts or threatens to run away.
​
3.3. These signs and behaviours may of course indicate other problems, but bullying should be considered a possibility and should be investigated without delay.
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What We Will Do
​
4.1. The INSPIRE Squash Academy will:
a) Provide clear and transparent guidance on best practice in identifying and dealing with bullying, tailored to the various roles within the sport (including coach, official, parent, committee member and volunteer);
b) Provide prompt and comprehensive support to anyone reporting or suffering from bullying;
c) Respond appropriately and effectively to incidents of bullying;
d) Listen and respond to feedback to update and strengthen existing policies;
e) Ensure all staff, clubs, coaches, volunteers and officials are suitably trained to deal with any incidents;
f) Provide, maintain and promote an acceptable framework of behaviour expected from everyone involved in the sport;
g) Adopt a ‘no tolerance’ policy when it comes to bullying in all of its many forms.
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Expectations
​
5.1. We are committed to taking positive steps to eliminate bullying incidents within all activities related to the game of Squash at our Academy. We will encourage all individuals to behave according to agreed standards, by providing and promoting a framework of acceptable behaviour.
​
5.2. We will promote the following standards of behaviour for everyone involved in Squash to adopt:
a) We will not tolerate bullying or harassment of any kind.
b) We will be accepting of others regardless of age, race, religion, culture or disabilities.
c) We will not ignore an incident of bullying.
d) We will use ‘time out’ if we feel angry or under pressure, or just need time to calm down.
e) We will be kind to others, even if they are not our friends and we will make new participants in our activities feel welcome.
f) We will not join in fights or disturbances.
g) We will report any bullying incident to a responsible adult immediately.
h) We will not judge others on the way they speak, their social behaviour, appearance or their ability.
j) We will try to remember that everyone matters, including ourselves.
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5.3. We will expect all who are involved with Squash at the INSPIRE Squash Academy to promote the required standards
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Reporting an Incident
​
6.1. If incidents of bullying are witnessed, staff, clubs, coaches, volunteers, parents and officials will respond in the first instance by following the procedure detailed in the document below.
​
6.2. The policy and procedures of the INSPIRE Squash Academy apply to everyone involved with our Academy, whether in a paid or voluntary capacity, including coaches, volunteers, parents, other club members, paid staff in clubs and counties, markers and referees, helpers on club and county trips and medical staff. Everyone has a responsibility.
​
Flowcharts for the reporting of any concerns can be found here:
​
Guidance on reporting concerns of bullying are as follows:
​
a) Make a note of what the person has said using his or her own words as soon as practicable and complete an Incident Form, submit to the Squash welfare officer at your Club or to the INSPIRE Squash Academy. A form can be located on at the end of this policy.
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b) Describe the circumstances in which the disclosure came about.
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c) Take care to distinguish between fact, observation, allegation and opinion. It is important that the information you have is accurate.
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d) Be mindful of the need to be confidential at all times, this information must only be shared with the club welfare officer (CWO) or safeguarding lead who will escalate it to England Squash or the Case Management Group if needed.
​
e) In partnership, the CWO and/or England Squash will then:
- Inform the parent/carer of referral (if doing so does not put the child/young person at significant risk).
- Information can also be shared without consent where the ‘vital interests’ of the individual are affected (and he or she cannot give consent or consent cannot reasonably be obtained); or where there is a legal duty.
- Liaise with the family/carers, providing they are not implicated and the person consents
- Share your concern verbally or in writing with the Welfare Officer or their substitute.
- Decide a course of action to be taken and escalate higher if needed.
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Useful Contacts
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The INSPIRE Squash Academy: chrisogden@inspire-squash.co.uk
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England Squash Head Office: 0161 231 4499 Email: safesquash@englandsquash.com
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Kidscape 0207 730 3300 www.kidscape.org.uk
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NSPCC Child Protection in Sport (NSPCC) http://www.thecpsu.org.uk/
Photograph & Video Policy
Last Updated: July 2025
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1. Introduction
Inspire Squash Academy recognises the value of using photography and video content to celebrate achievement, promote the sport of squash, and support the development of players. At the same time, the Inspire Squash Academy is committed to protecting the privacy, safety, and dignity of all individuals, especially children and vulnerable adults.
This policy outlines how photography and video will be used, stored, and shared within the Inspire Squash Academy programmes and communications.
2. Scope
This policy applies to:
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All photography and video taken by Inspire Squash Academy staff, coaches, volunteers, or third parties.
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All Inspire Squash Academy sessions, events, competitions, camps, and promotional activities.
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Any imagery used for marketing, social media, training, or educational purposes.
3. General Principles
The Inspire Squash Academy will:
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Always prioritise the safety and welfare of participants when capturing or sharing images.
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Seek appropriate consent before taking or using any photographs or videos.
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Use images and recordings responsibly and respectfully.
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Not publish names alongside images of children unless specific, written parental consent has been obtained.
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Not allow any image or video that could be used inappropriately, cause embarrassment, or risk exploitation.
4. Consent
A. For Children and Young People (Under 18)
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Parental or guardian consent is required for any photography or video that includes a child.
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The Inspire Squash Academy will collect consent on sign-up as part of our registration form, or via separate written forms for specific events.
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Parents/guardians may opt out at any time by contacting the Inspire Squash Academy.
B. For Adults
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Verbal or written consent will be obtained from adult participants before publishing any identifiable images or video.
5. Use of Images and Video
Images and video may be used for:
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Social media promotion (e.g. Instagram, Facebook, X/Twitter).
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Website content and blog posts.
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Marketing materials such as posters and flyers.
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Press releases or local media coverage.
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Coach education or training content.
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Internal performance reviews (e.g. player development tracking).
All media will be used in a positive, appropriate context, reflecting the values and goals of the Inspire Squash Academy.
6. Filming for Performance or Development
Coaches may record short clips during training sessions for the purpose of feedback and player development.
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These clips are stored securely and only shared with the relevant player (or their parent/guardian).
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Long-term storage or reuse of these clips for external purposes will require additional consent.
7. Third-Party Photography and Media Access
Occasionally the Inspire Squash Academy run events where there might be a third-party photographer present.
​
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Any external photographers, videographers, or media personnel must be pre-approved by the Inspire Squash Academy.
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They must follow the Inspire Squash Academy safeguarding protocols and must not film or photograph children without express permission from the Inspire Squash Academy and the child’s parent/guardian.
8. Participant and Spectator Photography
We understand that parents and spectators may wish to capture images of their son/daughter competing or taking part in sessions. We however have to balance this with Safeguarding and Child Protection.
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Spectators, including parents, must not take photos or videos during sessions unless:
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They have express permission from an Inspire Squash Academy Coach or staff member.
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They only capture their own child and respect others’ privacy.
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The Inspire Squash Academy reserves the right to request that images be deleted if taken without permission.
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9. Storage and Security
The Inspire Squash Academy will be responsible for the storage and security of the images we capture.
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Images and videos captured by the Inspire Squash Academy will be stored securely on password-protected devices or cloud systems.
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Access to this content is restricted to authorised Inspire Squash Academy personnel.
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Content will not be retained longer than necessary and will be deleted if consent is withdrawn.
10. Breach of Policy
Any breach of this policy by a coach, staff member, parent, or participant may result in:
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Disciplinary action (for staff or coaches).
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Withdrawal from a programme or our Academy (for participants).
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Reporting to appropriate safeguarding or legal authorities where necessary.
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11. Policy Review
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This policy is reviewed annually or in line with updates to safeguarding guidance from England Squash or the NSPCC Child Protection in Sport Unit (CPSU).
​
12. Contact and Questions
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If you have any concerns about the use of photography or video at the Inspire Squash Academy, or would like to withdraw consent, please contact:
Email: chrisogden@inspire-squash.com
If you have any safeguarding concerns about the Inspire Squash Academy you can contact the Safeguarding Team at England Squash to discuss your concerns:
Email: safesquash@englandsquash.com
Phone: 0161 438 4302.
​
Coach & Volunteer Policy
Last Updated: July 2025
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1. Introduction
The Inspire Squash Academy is committed to delivering high-quality, values-driven squash coaching experiences. This policy outlines the expectations, responsibilities, and professional standards for individuals working with the Academy in either paid or voluntary roles. All Coaches and Volunteers must agree to this policy as a condition of their involvement with the Inspire Squash Academy.
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2. Employment Status & Invoicing (Paid Coaches Only)
Coaches engaged by Inspire Squash Academy do so as self-employed sub-contractors. You are responsible for:
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Managing your own tax affairs and National Insurance contributions.
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Submitting accurate and timely invoices to the Academy for payment.
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Maintaining financial records in compliance with UK HMRC regulations.
The Inspire Squash Academy will pay invoices promptly upon receipt and confirmation of completed work.
3. Qualifications, Insurance & Compliance
All Coaches must ensure that they possess and maintain up-to-date:
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Coaching qualifications relevant to their role.
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Safeguarding certifications.
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Enhanced DBS (Disclosure and Barring Service) clearance.
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First Aid certification.
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Valid coaching insurance that covers the scope of your activities.
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It is your responsibility to renew and manage these documents. The Inspire Squash Academy may request copies at any time.
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4. Scope of Work
Work with Inspire Squash Academy may include:
​
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Covering or assisting with regular coaching sessions.
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Delivering sessions you have initiated at Inspire Squash Academy venues (subject to approval).
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Supporting the planning and running of events, camps, or workshops.
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Volunteering in a mentoring, administrative, or event support capacity.
5. Professional Conduct
You represent the Inspire Squash Academy at all times. As such, you are expected to:
​
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Be punctual, reliable, and presentable.
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Act as a positive role model to participants.
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Wear Inspire Squash Academy branded clothing whenever possible during sessions.
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Demonstrate passion, professionalism, and an unwavering commitment to participant development and the growth of the sport.
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All Coaches must abide by the Inspire Squash Academy Code of Conduct and uphold the values of integrity, inclusion, respect, and excellence.
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6. Loyalty & Exclusivity
We value mutual respect and loyalty when working with others. As such, it is expected that:
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You must not solicit clients or participants for independent coaching services outside of the Inspire Squash Academy without written permission. This however does not stop you from working in other Coaching Roles.
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Subcontracting or assigning Inspire Squash Academy work to others without written consent is strictly prohibited.
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Any breach of loyalty or misuse of the Inspire Squash Academy’s contacts and resources will be considered a serious violation of this policy.
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7. Communications & Marketing
The Inspire Squash Academy brand can be used by the Coaches Volunteers we work with to help promote Sessions. You must make sure:
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Any use of the Inspire Squash Academy name, branding, or logo in marketing or promotional materials must be pre-approved by the Academy. This includes posters, social media posts, digital adverts, or public communications referencing Inspire Squash Academy.
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The Inspire Squash Academy reserves the right to withdraw use of branding at any time if standards are not met.
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8. Intellectual Property & Resources
As a benefit of working with the Inspire Squash Academy, Coaches & Volunteers will have access to a number of resources:​
​
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All coaching materials, session plans, digital resources, and shared content created by or provided by the Inspire Squash Academy remain the property of Inspire Squash Academy, unless explicitly stated otherwise.
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You may not reproduce, distribute, or modify these materials without written consent from the Inspire Squash Academy.
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9. Confidentiality & Data Protection
​The Inspire Squash Academy takes the responsibility of securing participants personal data very seriously. During work with the Inspire Squash Academy, Coaches and Volunteers may come into contact with sensitive information:
​
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Coaches and Volunteers agree to treat all personal and sensitive information shared with them in the course of their work as confidential.
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You must never share participant data, session information, or internal communications without permission.
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Any misuse or unauthorised access of personal information is your sole responsibility and may result in immediate termination of your agreement with the Inspire Squash Academy and potential legal consequences.
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10. Our Commitment to You
The Inspire Squash Academy is committed to supporting your growth and development. We will:
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Provide you with opportunities to coach and grow your experience.
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Pay you promptly upon invoice submission.
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Offer guidance and mentorship to help you become a more impactful coach.
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Work alongside you to develop the skills of our players and promote the sport.
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Grant you access to our booking app, website, and systems to help manage your sessions efficiently.
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11. Alignment with Our Philosophy
We are not just coaching squash - we are inspiring lives through sport. Coaches and Volunteers must:
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Share in our mission to make squash accessible, enjoyable, and impactful.
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Bring energy, enthusiasm, passion and care to every session.
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Help build a culture of encouragement, excellence, and continuous improvement.
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12. Policy Acknowledgement
By agreeing to work or volunteer with Inspire Squash Academy, you confirm that you:
​
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Have read, understood, and agreed to the terms of this policy.
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Will abide by all the professional, legal, and ethical standards required by your role.
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Understand that breach of these terms may result in removal from Inspire Squash Academy activities.
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Will not bring the Inspire Squash Academy, England Squash or the Sport into disrepute by your actions (or inaction)
Thank you for your passion and dedication to the sport and to the Inspire Squash Academy. Together, we’re building something truly special.
CLUB PARTNERSHIP Policy
Last Updated: July 2025
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1. Introduction
This policy outlines the terms and expectations for Clubs and Venues (“the Club”) working in partnership with Inspire Squash Academy to deliver professional coaching programmes. The goal of this partnership is to grow participation in squash, provide high-quality coaching, and foster a vibrant squash community through structured, values-led programming.
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2. Scope of THE Partnership
This agreement covers all activities delivered by the Inspire Squash Academy at the Club, including:
​
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Group coaching sessions for juniors and adults.
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Private lessons.
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School or outreach sessions delivered on-site.
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Camps, tournaments, and development events.
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Coach development and mentoring opportunities.
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Any other Services the Inspire Squash Academy wishes to provide.
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It does not relate to any specific Contacts otherwise agreed with Clubs.
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3. Coaching Programme Delivery
The Inspire Squash Academy is responsible for designing and delivering all coaching content in line with our programme and coaching philosophy:
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All sessions will be led by qualified Inspire Squash Academy coaches or volunteers, who operate as self-employed subcontractors and meet Inspire Squash Academy's strict safeguarding, DBS, insurance, and first aid requirements.
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The Inspire Squash Academy will aim to provide a named Lead Coach for the Club who will coordinate all coaching activities and act as the primary point of contact.
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4. Responsibilities of the Club
To ensure the smooth and professional running of the programme, the Club agrees to:
A. Access & Facilities
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Provide reasonable and agreed access to squash courts for the Inspire Squash Academy coaching sessions at agreed times.
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Ensure courts are in a safe and playable condition and the Club is maintained/clean
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Inform the Inspire Squash Academy of any facility issues or scheduled maintenance affecting bookings as early as possible.
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B. Scheduling
​
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Collaborate with the Inspire Squash Academy on scheduling to ensure programme consistency.
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Avoid booking over agreed Inspire Squash Academy coaching times without prior discussion.
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C. Promotion
​
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Support the Inspire Squash Academy in promoting the coaching programme through Club communication channels (website, noticeboards, social media, etc.).
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Permit the Inspire Squash Academy to promote sessions publicly unless otherwise agreed.
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Include the Inspire Squash Academy Logo on team shirts and the Club website (where appropriate)
D. Conduct & Support
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Ensure Club members and staff treat Inspire Squash Academy Coaches and staff with professionalism and respect.
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Support the creation of a welcoming, inclusive, and safe environment for all participants.
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Work with the Inspire Squash Academy to help grow the Sport and player development.
5. Financial Arrangements
Before the start of any partnership, details of the Contract will be discussed. As a starting point:
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The Inspire Squash Academy will manage bookings and collection of payments through our booking systems, unless agreed otherwise.
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Any court hire fees or revenue-sharing models will be agreed in writing in advance of the programme starting.
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Clubs will issue monthly or bi-monthly invoices to the Inspire Squash Academy for court hire, and the Inspire Squash Academy will pay promptly upon receipt.
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Where the Inspire Squash Academy invoices the Club for Services or work complete, the Club agrees to pay the Inspire Squash Academy promptly upon receipt of the invoice.
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6. Branding & Marketing
Both parties must agree to support each other with marketing and promotion of the Sport through various channels:
​
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The Inspire Squash Academy may use the Club’s name & logo to promote the coaching programmes in a respectful and appropriate manner.
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All marketing materials produced by the Inspire Squash Academy will be professional and align with the brand values of both parties.
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All branding and marketing content created by the Inspire Squash Academy will remain the property of the Inspire Squash Academy and these resources should not be copied or reproduced with our permission.
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Clubs must not use the Inspire Squash Academy name or logo without prior written permission and must not promote separate coaching activity using Inspire Squash Academy branding.
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The Club may commission the Inspire Squash Academy to create content or support marketing for an agreed fee.
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7. Content Ownership & Data
As a benefit of working with the Inspire Squash Academy, Clubs will have access to a number of resources and information:​
​
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All materials and content provided by the Inspire Squash Academy remain the intellectual property of the Inspire Squash Academy unless agreed otherwise.
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The Inspire Squash Academy manages all participant data in accordance with GDPR and data protection regulations. The Club is responsible for making sure they follow the regulations. The Inspire Squash Academy takes no responsibility for the misuse of information by the Club.
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The Club agrees to CC in the Inspire Squash Academy in any Communication with Juniors.
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The Club agrees to remove/delete information if requested by any individual.
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8. Safeguarding & Child Protection
The Inspire Squash Academy takes Safeguarding and Child Protection very seriously. The ​Inspire Squash Academy will ensure that all coaches working with juniors or vulnerable adults hold enhanced DBS checks and appropriate safeguarding qualifications. The Club agrees to:
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Cooperate with the Inspire Squash Academy on safeguarding matters.
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Report any concerns related to safeguarding to the Inspire Squash Academy and/or the appropriate authorities immediately.
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Provide a safe and monitored environment in which children can participate in sessions.
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Have their own Safeguarding Officer and procedures in place.
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9. Exclusivity and Competition
​The Inspire Squash Academy operates on an exclusivity basis within Clubs. The Club agrees not to allow external coaches or organisations to deliver structured squash coaching programmes during the agreed Inspire Squash Academy partnership period without written consent. This ensures consistency in coaching standards and brand alignment for participants:
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This does not apply to one off events such as Cheshire Squash events, England Squash Events or similar​​.
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Clubs agree not to solicit business away from the Inspire Squash Academy.
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10. Insurance and Liability
The Inspire Squash Academy and our Coaches are fully qualified, insured and DBS checked. The Club agrees that:
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The Club must also maintain appropriate facility insurance, including public liability, for general operations.
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The Club will make sure all relevant members and/or staff are suitably qualified.
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Each party is responsible for their own acts, omissions, and liabilities in the course of delivering or hosting the coaching programme.
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Failure to comply could result in legal action or a termination in services without a refund.
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11. Termination & Review
The Inspire Squash Academy will have an agreement with each Club setting out the Contract period. Unless otherwise stated:
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Either party may terminate the agreement with 1 month (4Weeks) written notice, or immediately in the event of a serious breach.
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Pre-planned Events must be allowed to go ahead or a financial reimbursement must be provided by the Club.
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Regular reviews should take place to ensure mutual satisfaction, address any issues, and adapt the programme if needed.
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Resolving and working through issues should always be the first step above terminating any Contract.
​​
12. Values & Expectations
The Inspire Squash Academy seeks to partner with Clubs that align with our mission to:
​
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Inspire participation and excellence in squash.
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Promote inclusion, wellbeing, and development through sport.
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Support professional coaching standards and safe environments.
The Club agrees to work collaboratively with the Inspire Squash Academy in upholding these values and promoting a positive Squash Culture.
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13. Policy Acknowledgement
By agreeing to work with Inspire Squash Academy, the Club confirms that:
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They understand and agree to the terms laid out in this policy.
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They will uphold all relevant legal and safeguarding responsibilities.
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They will actively support the growth and success of the coaching programme in partnership with the Inspire Squash Academy.
Thank you for working with Inspire Squash Academy. Together, we can build stronger squash communities and inspire the next generation of players.